About this policy
This website represents DICKSON, DAVID, trading as Dickson Tiling Services (ABN 16 741 469 609), providing residential and commercial tiling services in Melbourne. This policy explains how we handle personal information from website visits and enquiries about our services.
Enquiries
Our contact form collects your name, email address and message, plus your phone number if you provide it. Your message may include your suburb, property details and the tiling, repairs or regrouting you need. We use the information you provide to respond to your enquiry, discuss your project and prepare a quote where requested.
Enquiries are delivered to and held in the website’s managed enquiry inbox. We do not log form contents or store submissions in a website database. If you email or call us directly, we use the information you provide to respond.
Website operation
We do not use analytics or advertising tracking. Hosting and security services process technical information, including IP addresses and browser information, to deliver and protect the website, prevent spam and keep technical request logs.
We do not sell personal information or share it outside the services needed to operate and protect this website and deliver your enquiry. These services process information overseas, including in the United States.
Access, correction and complaints
To request access to or correction of your personal information, or to make a privacy complaint, email dicksontilingservice@gmail.com. We will review your request and respond using the contact details you provide.
Information about privacy complaints is available from the Office of the Australian Information Commissioner.